How can I reach Project 1’s customer support?
Find clear, concise answers to your questions about our premium scented candles and services.
What are your shipping options and delivery times?
We offer standard and express shipping, typically delivering within 3-7 business days.
Can I return or exchange a candle if I’m not satisfied?
Yes, returns and exchanges are accepted within 30 days of purchase with original packaging.
How do I subscribe to your VIP newsletter for exclusive offers?
Simply enter your email in the signup box at the bottom of our homepage to join.
Are your candles made with sustainable and eco-friendly materials?
Absolutely, all our candles are crafted using sustainable waxes and recycled packaging.
Where can I find detailed scent profiles for each candle?
Detailed scent descriptions are available on each product page in the shop section.
Do you offer gift wrapping or personalized messages with orders?
Yes, gift wrapping and custom notes can be added during checkout for a special touch.